Through the online matching tool Roonga, you can choose from a list of local families in need to support! This easy-to-use system is designed to make your participation in the Adopt A Family program easier and more personalized than ever before.

Here’s How It Works:

1. Pick a Family: Choose a family who could use a little extra help this year.
2. Give a Gift: You can provide gifts or other holiday goodies to make their season special.
3. Make a Difference: Your kindness will make their holidays brighter and happier!

Interested? Check back soon to find a list of families who need your help to make this holiday season magical!

Want to be Adopted? Here’s How the Process Works

1. Check Zip Code Eligibility:
   To ensure we can provide support in a manageable and secure manner, applications are limited to families within a 20-mile radius of our thrift store locations. Zip codes are determined using exact longitude and latitude coordinates for each store, so we can accurately gauge eligibility. When the application becomes available, you’ll be able to enter your zip code to determine if it falls within the approved areas.
2. Complete the Application:
   After entering your zip code, you’ll be asked to provide a wishlist for each child and adult in your family. While Adopters strive to accommodate as many wishes as possible, please keep in mind that requests for larger items may not be feasible. We encourage you to focus on smaller gifts and essentials to ensure a happy and manageable holiday for all.
3. Include Your Story:
   To help our donors connect with you, please include a brief story about your family and what this support would mean to you. Remember to attach a photo to give adopters a glimpse into your holiday needs.
4. Honor System & Documentation:
   Our program operates on an honor system, requiring only a driver’s license to verify your address. This trust-based approach helps us focus resources where they are most needed. We kindly ask that only those genuinely in need apply.
5. Review & Matching:
   After you submit your application, our team will review it. If any edits are needed, we will reach out to you. Once everything is in order, your application will go live for adoption, and potential donors will be able to choose your family to support.

We appreciate your participation and look forward to helping make your holiday season special!

Questions? Please submit any questions/inquiries to aaf@voami.org. A member of our team will be in touch as soon as possible.

Why am I not eligible if my zip code is outside the approved area?

To ensure all families have safe and accessible options for pick-ups or drop-offs, eligible applications must be within a 20-mile radius of our thrift store locations. This guideline helps us maintain a secure and convenient process for both families and donors.

How do drop-offs work?

Once your application is approved, coordinating drop-offs is a collaborative effort between you and the donor/recipient. You both have the flexibility to decide when, where, and how to meet, with the option to select the nearest VOAMI Thrift Store as a safe, third-party location for the exchange.

I applied but wasn’t chosen. Why?

We deeply wish we could guarantee that every family in need is chosen, the availability of support depends on the generosity of our donors. Think of us as a matchmaking service, connecting potential donors with families in a safe and supportive manner. As a third party, our role is to facilitate these connections, but we cannot ensure that every family will be matched. We appreciate your understanding and are grateful for your participation in the program.

What happens if my family is not chosen?

Although we cannot guarantee a match for every family, we are committed to doing our best to ensure everyone experiences some holiday joy. For those who complete their applications, we will provide some support, as resources allow, to help brighten your holiday season.

What documents are required? Can anyone apply?

The Adopt a Family program operates on an honor system, requiring only a driver’s license to verify your address. To ensure that help reaches those who need it most, we kindly ask that only those truly in need apply. This trust allows us to focus our resources on making a meaningful impact where it is most needed.

What zip codes are within the approved areas?

To view a list of approved zip codes, please click here.