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Friday Feature: Shannon Miller

Thrifty by nature
Shannon's story

Your name: Shannon Miller

Your role at Volunteers of America Michigan: District Manager of Thrift 

What brought you to this position? It is a long story, but I believe it was divine intervention that lead me to Volunteers of America Michigan. The day of my interview at Cedar Street, nine years ago, I entered the employee break room and saw a sign stating “We are not just hanging clothes, we are changing lives.” That was the moment I knew I was right where I needed to be. 

What is your biggest takeaway from working with Volunteers of America Michigan? My biggest take away are the people.  There is never a shortage of stories or laughs with co-workers and our loyal customers. I also take great pride in our staff development.  It is so rewarding to be a part of the growth for our many staff members, from part time jobs to a career with Volunteers of America Michigan.   

What is your biggest challenge in this position? Currently our biggest challenge is staffing, but the creative thrift management team and human resources are coming up with out of the box ideas to recruit new team members. 

Where is your dream vacation spot? Too many ideal vacation spots, but my favorite vacation in recent years was a trip to Washington D.C.  I have always wanted to go and my family surprised me with this trip for my birthday.

What is your favorite book? “Waiting” by Debra Ginsberg and “The Giving Tree” by Shel Silverstein.

How do you spend your time outside of the office? Spending time with my family.