Hotel Emergency Lodging Program
The Hotel Emergency Lodging Program provides emergency shelter, food and case management for homeless families when traditional shelter spaces are full. The program may also serve homeless individuals who cannot stay in traditional shelter spaces for various reasons.
The goal is to provide temporary short-term shelter for families in a local hotel or motel. Families leaving the program are expected to move into referred emergency shelters or a permanent housing placement. During their stay, families are expected to meet with a case manager to develop a short-term Individual Action Plan linking families to the appropriate housing and community services that can assist them on the road to recovery and self-sufficiency.
Eligibility for the program requires one of the following documents: an eviction notice, a mortgage foreclosure notice, a red tag notice, or a referral letter documenting homelessness from a community agency or governmental department. A government issued identification must also be presented along with proof of custody or guardianship of minor children. Please call first to ensure that eligibility requirements can be met.
Admission to the program is open for phone calls and walk-ins daily, including holidays, from 1 p.m. to 3 p.m. The program is located in the New Hope Day Center at Volunteers of America Michigan. The phone number is 517-489-5296.